AUTO REPAIR GLENVIEW

5 STAR AUTO REPAIR SERVICE SINCE 1984!

never buy a service before it's actually due

Relax knowing that we age all of your service history by your unique driving habits, ensuring you don’t do them before they’re actually needed

Lower the cost of vehicle ownership

We ensure you never do services early, squeezing every mile out of every service, creating the most affordable maintenance plan money can buy.

Save $1000's in vehicle payments

By keeping your vehicle a few extra years you can potentially save thousands of dollars a year in vehicle payments.

you depend on your vehicle

Work. School. Family Vacations.

It needs to be reliable!

36 MONTH / 36,000 MILE

NATIONWIDE WARRANTY

24 HOUR TOWING

FOR YOUR CONVENIENCE

LOANER CARS

FREE PICK-UP AND DELIVERY

You are treated right!

Car Care Professionals Network

Car Care Professionals Network

As a member of the Auto Care Association’s Car Care Professionals Network, I pledge to:

  • Provide the highest quality service possible.
  • Adopt and follow accepted industry standards of service, training and certification.
  • Commit to lifelong pursuit of education, dedicated to improving my technical and managerial knowledge and skills, as well as those of my employees.
  • Conduct business in a professional and courteous manner with my customers, co-workers and the general public.
  • Foster and maintain positive relationships with my customers, providing systems for communication and problem resolution.
  • Actively support the profession and the industry, lending my name and efforts to issues of national importance.
  • Support the industry at the state and local levels.
  • Maintain facilities that are safe, clean and customer-friendly.
  • Help educate the public about automobile maintenance and repair, utilizing tools from the “Be Car Care Aware” campaign.
  • Operate my business with integrity, doing what’s best for the customer, the profession and the industry.
National Institute of Automotive Service Excellence (ASE)

National Institute of Automotive Service Excellence (ASE)

As a business that supports ASE and employs ASE-certified technicians, C&M Auto Service subscribes to the Code of Responsible Automotive Servicing Practices. As such, we promise to:

  • Recommend corrective and maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance.
  • Offer customers a price estimate for work to be performed.
  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
  • Make every effort to keep customers informed about appointments and completion deadlines.
  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • Furnish or post copies of any warranties covering parts or services.
  • Exercise reasonable care for the customer’s property while it is being serviced.
  • Fix the customer’s vehicle right the first time.
  • Maintain a system for fair settlement of customer complaints.
  • Cooperate with established consumer complaint mediation activities.
  • Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.
  • ASE-Certified Technicians Code of Ethics

All ASE-Certified Master Technicians and ASE-Certified Technicians employed at C&M Auto Service promise to uphold ASE’s Code of Ethics for technicians, which makes the following pledges:

  • I will strive to produce nothing but first-class workmanship.
  • I will take advantage of every opportunity to increase my knowledge and skills concerning the work I am doing. I will dedicate myself to lifelong learning.
  • I will use only those materials that are proven to be safe and recommended by the manufacturer.
  • I will recommend to a customer only work on the vehicle that I believe to be necessary.
  • I will treat every customer’s vehicle as I would my own.
  • I will attempt to correct any honest mistake made by another technician, without damaging the reputation of that person or their business.
  • I will conduct myself so as to maintain and increase the public respect for all ASE-Certified Technicians.
  • I will practice Service Integrity, which means that to the best of my ability, I will always work for the best interest of the customer, my employer and myself.
Bumper to Bumper Certified Service Center Network

As members of the Bumper to Bumper Service Center Network, we also proudly adhere to the Bumper to Bumper Code of Ethics. C&M Auto Service pledges:

To perform high-quality repairs at a fair price.
To give the customer a price estimate for work to be performed.
To use only proven high-quality merchandise.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each individual customer.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To follow state regulations.
To notify the customer if appointments or completion promises cannot be kept.
To exercise reasonable care for the customer’s property while in our possession.
To maintain a system for fair settlement of customer concerns.

YOUR AUTO REPAIR

made easy

1 - Make An Appointment

CALL US at (847) 724-6311 or CLICK HERE to request a time to view our showroom

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2 - We get to know you and your vehicle

We help you discover the most affordable way to repair and maintain your vehicle.

3 - Our certified technicians get to work

We only perform the services you approve ahead of time.

4 - Get back on the road with confidence!

We have your back covered with a 36 Month / 36,000 nationwide warranty

Vehicle Health

Evaluations Performed

Night Drop oFF

After Hours Communication

Proven Experience

40+ Years as Trusted Professionals

Diagnostic Check

Complete Diagnostics Done Right

24 hour Towing

Available upon request

Nationwide Warranty

We Stand Behind Our Work

MEET THE TEAM

Charles Hartogh

President and Co-Founder

Automotive Industry Since 1976
ASE-Certified Master Technician
ASE-Certified in L1, Advanced Engine Performance
ASE-Certified Service Consultant
IM240-Certified Emissions Technician
Accredited Automotive Manager (AAM)

As the President and Co-Founder of C&M , Chuck oversees the technical side of the business, including IT, technical training, equipment evaluations and purchases, and the occasional diagnostic challenge.

He entered the industry as an automotive technician after nearning his associate’s degree in Automotive Technology from Triton College in River Grove, Ill. A graduate of the Northwoods University Leadership 2.0 program. He is a member of the “ASE Blue Seal of Excellence Extra” editorial board, 2017 president of the Niles Chamber of Commerce, Chairman of the CCPN committee which is part of the Autocare Association, and a member of the Automotive Service Association (ASA).

In his spare time, Chuck enjoys nspending time with his family, golf, travel, fishing, boating and driving his 1966 Ford Fairlane. 

Email: [email protected]
Phone: (847) 724-6311 Ext. 816
Fax: (847) 724-6369

Danee Swagler

Technician

Danee has been with C&M Auto Service since July of 2019. She is ASE certified in brakes and suspension. She is currently developing her skills and training with the ultimate goal of becoming master certified.

Danee enjoys spending time outdoors with her dog and family.

Miguel Gonzalez

Master Technician

Miguel is an ASE master certified technician and a graduate of Lincoln Tech . He has been with C&M Auto Service since September of 2017. 

He enjoys food, Mexican wrestling, soccer and spending time with his large family and friends

Marc Koprinarov

Service Manager

Marc joined the C&M family October 2014. Marc went to Columbia College in Chicago and earned a BA in Film/Video Production. His hobbies include film making, classic literature, and meeting new people.

Email: [email protected]
Phone: (847) 724-6311 Ext 826
Fax: (847) 724-6399

Andy Deren

Master Technician

Andy is an ASE master certified technician and a graduate of Triton college. He has been with C&M Auto Service since July of 2017. 

He enjoys doing home remodeling projects, boating during the summer, snowmobiling in the winter and spending time with his wife and two children.

Thomas Even

Shop Maintenance/Driver

Thomas is our most recent employee as of December of 2019. He performs a wide variety of tasks such as painting cleaning, organizing, equipment repair and service, along with customer and parts delivery. 

He is currently studying fire science and computer coding at the College of Lake County.
Thomas brings with him the legacy of his father Jim who worked for C&M Auto Service for many years as a technician, service writer and manager.

Pattie Spiegelman

Office Manager

Automotive Industry Since 1995

Peachtree Certified
Member-American Institute of Professional Bookkeepers since 2004

Pattie joined C&M as Office Manager in 1995, and recently has added marketing responsibilities to her task list. Pattie graduated with an associate’s degree in Accounting at Oakton Community College in Des Plaines where she was awarded an Honors Certificate in Bookkeeping. She also enjoys traveling, bowling, reading, boating, snow skiing  and spending time with her husband Al, her two children, and three grandchildren.

Email: [email protected]
Phone: (847) 724-6311 Ext. 831
Fax: (847) 724-6369

Deanna Hartogh

Service Writer

Deanna is a second generation automotive technician and service writer. She is a graduate of Triton College with a degree in Automotive Service Department Management. 

In her spare time she actively gardens, art, likes to bake tasty treats and has a large pet snake. She enjoys  spending  time with her family.

Bob Alt

Customer Care/Grill Master

Bob is our smiling, friendly, customer care person. Bob takes care of the logistics end of the business from shuttling customers, picking up parts, arranging loaner vehicles and  occasional grilling for special occasions. 

Bob enjoys playing the guitar, hiking, biking, travel, helping out at church and being with family.